Director of Partner Success
Summary of role (full job description available through LinkedIn; access via red buttons above or below):
Casper, Squarespace, Shutterstock, and Bonobos all have one thing in common: they are just a handful of the companies partnering with RaisedBy.Us to inspire their employees to give back.
RaisedBy.Us is a nonprofit workplace social good program. We make it easy, fun, and efficient for employees to give back to great causes through volunteering, donating, and community events. We partner with high-growth and emerging employers, giving us a distribution channel to thousands of employees to whom we can offer social good opportunities. We’ve started with companies in New York City. We’ll expand to San Francisco, Boston, and LA. Eventually we will be the organization that powers giving back for millions of employees of high-growth and emerging companies across the country.
An opportunity to get in at the ground level of a startup nonprofit that is experiencing significant traction, we are seeking an ambitious leader to join our team as Director of Partner Success. This dynamic individual will be a thought partner for the companies we work with, combining tactical and strategic work to help them gain the most value from our program. You’ll do everything from running donation drives to curating volunteer opportunities, creating community-wide events to working at a more strategic level to help scale our efforts as we double and triple the number of our partners.
Core responsibilities will include all aspects of account management, campaign design and implementation, volunteer facilitation, tracking and reporting key program metrics, and interfacing with all stakeholders, including partner administrators, employees, technology vendors, nonprofits, and the RBU team/board.
Ideal candidates will have outside-the-box energy and creativity, a track record of building positive relationships with multiple stakeholders, and excellent communication and analytical skills. Ideal candidates will have a minimum of 3-5 years of relevant experience in either a startup/tech company or nonprofit. Account management, customer success, community organizing or product/program management background preferred. We’ll be a two-person team, so ideal candidates will be comfortable with extreme ambiguity, wearing many hats, taking ownership of whatever needs to be done, and are resilient in the face of challenges that naturally occur within small, earlier stage organizations. Ideal candidates are comfortable getting “no’s” and still pushing forward, and have the ability to win people over and persuade.
If you find the idea of tackling large, ambiguous problems fun (and not scary), and would like the challenge of figuring out how to turn our $2.5m in impact into $100m in impact, and how to turn employees into active, positive participants in their local communities, please apply through LinkedIn using the red buttons above or below. Email us at firstname.lastname@example.org with any questions.